08-30-2018, 10:19 PM
Mom's computer suddenly ate her password. All attempts meet with nothing or swirling rotating icon. I'm an admin on her computer, we can reset my password and have-through Terminal-but that is as far as it goes, the password is not usable for anything other than logging in. I can't install anything, can't switch users, can't update. When I log in the entire application folder opens, and EVERY application including stickies opens up.
I'm doing this remotely, she is in Indiana, I'm in Florida (why oh why couldn't this have happened when I was there last week??)
Her Apple ID no longer works and all attempts to reset it have failed.
Suggestions?
I'm doing this remotely, she is in Indiana, I'm in Florida (why oh why couldn't this have happened when I was there last week??)
Her Apple ID no longer works and all attempts to reset it have failed.
Suggestions?