05-30-2017, 08:29 PM
hal wrote:
That's the first thing I did - I think I'll also write them with actual paper and a stamp and all that.
Send it to TIm Cook.
I got a support twit a couple of years ago, who was ready to cost Apple a Mac Pro sale. I was trying to find out whether I could install Snow Leopard on it. It was a 2010, which originally shipped with SL. The support twit just kept repeating that I couldn't do it because mine had shipped with Lion. Couldn't tell me whether there had been some firmware change in the time since Lion was introduced that would make it impossible to run SL.
This was via chat rather than over the phone. Once I got someone competent on the phone, everything was fine.