05-30-2017, 08:33 PM
When I bought my iMac many moons ago, I had the "yellow screen" issue. The Apple support person on the phone wanted me to take a screen capture and E-mail it to him. I had to explain that the yellow screen would be a physical problem with the display even though I'm sure the iMac was trying to display a white screen.
Then I had a problem with a family iTunes account not being able to purchase from the store. That issue was never solved.
My confidence in Apple support was already low, but has gotten even lower reading this thread.
Then I had a problem with a family iTunes account not being able to purchase from the store. That issue was never solved.
My confidence in Apple support was already low, but has gotten even lower reading this thread.