05-30-2017, 10:04 PM
hal wrote:
I shit you not! I think that implies that she's an iOS expert (and of course, this makes sense)
I simply asked the question in the thread below - is it better to import to a new computer and THEN upgrade to 10.12 or import first and then upgrade.
Seriously... I've been on hold for 7min while she 'researches' the problem.
I'm getting seriously pissed as I wait. I pay for this service and I expect to have a mac expert - at least to my level on the other end of the phone.
How do you pay for this service? I'm curious, I don't think I've ever expected any software type support when I buy a computer. I certainly would never call Dell to ask the best way to transfer my stuff over from my old computer. You generally pay for someone to do that if you can't figure it out yourself. Correct me if I am wrong, but isn't the warranty to cover hardware and software flaws and bugs, not a free advice line on how to use it?