02-22-2019, 09:36 PM
RAMd®d wrote:
I seriously doubt calling the Post Office would get you anything, in this instance.
you'd be surprised what an actual human in the right location can do - this has worked for me in the past
RAMd®d wrote: You could file a claim at your local PO but they'd send it on to the seller who'd then do the actual filing.
NO! He's not the shipper, he can't file a claim.
RAMd®d wrote: Personally, I would have waited a few more days, maybe 30 before doing anything else, unless the seller felt slim-shady to you. I don't know if he met that criteria or not.
No reason to wait - you can stop the process at any time, but there is no reason to not get it started. If you wait TOO long, you will lose the right to file a claim.
RAMd®d wrote: Sure he is responsible to get the item to you, but any shipper can screw up a delivery. I had a FedEx issue that ended with a refund, not my first choice, but ultimately acceptable.
It's up the seller to make it right for the buyer, the seller can then go to the shipper to file a claim. Insurance is also the seller's responsibility.