02-23-2019, 02:21 AM
you'd be surprised what an actual human in the right location can do - this has worked for me in the past
You're wrong. I absolutely understand what a human in the right location can do. It's the likelihood of getting in contact with a human who is in the right location and able to help, that I'm addressing.
NO! He's not the shipper, he can't file a claim.
YES he CAN. It's sometimes called a 'reverse claim'. The addressee provides the sellers contact info and a description of the missing item. The claim is then sent to the seller who completes all the required information and submits it to the PO. Hence the they'd send it on to the seller who'd then do the actual filing. I know as I've actually done this.
No reason to wait - you can stop the process at any time, but there is no reason to not get it started. If you wait TOO long, you will lose the right to file a claim.
Ok, so DON'T wait TOO long. Personally, I'd wait. How long is TOO LONG? I'd wait just short of that. But as long as it doesn't unnecessarily ding the seller, sure no reason too wait.
It's up the seller to make it right for the buyer, the seller can then go to the shipper to file a claim. Insurance is also the seller's responsibility.
Well, at least there's something we didn't disagree with.
You're wrong. I absolutely understand what a human in the right location can do. It's the likelihood of getting in contact with a human who is in the right location and able to help, that I'm addressing.
NO! He's not the shipper, he can't file a claim.
YES he CAN. It's sometimes called a 'reverse claim'. The addressee provides the sellers contact info and a description of the missing item. The claim is then sent to the seller who completes all the required information and submits it to the PO. Hence the they'd send it on to the seller who'd then do the actual filing. I know as I've actually done this.
No reason to wait - you can stop the process at any time, but there is no reason to not get it started. If you wait TOO long, you will lose the right to file a claim.
Ok, so DON'T wait TOO long. Personally, I'd wait. How long is TOO LONG? I'd wait just short of that. But as long as it doesn't unnecessarily ding the seller, sure no reason too wait.
It's up the seller to make it right for the buyer, the seller can then go to the shipper to file a claim. Insurance is also the seller's responsibility.
Well, at least there's something we didn't disagree with.