09-09-2019, 09:32 PM
Getting them to do that took a LOT of phone calls, I think I spoke with 17 different people until they finally got me in touch with the field supervisor in my local area that was heading up the cable replacement.
Sorry to hear that. That's where this is going.
Is this post paid or pre-paid line?
So just to clarify: you DID try a good SIM on your iPhone and it DID NOT work, correct? why do we assume it is a Verizon problem at this point?
20+years at same location. 30+ year account.
Please say if these combos you may have tried work (YES) or not (NO)
Your iPhone SE with good T-Mobile SIM
YES - but no TMO account. Sim is recognized at TMO.
Another phone with T-Mobile SIM (just to make sure there is T-Mobile signal in that area)
YES
Your iPhone SE with other good Verizon SIM
YES
Another phone with your Verizon SIM
NO
Another phone with another Verizon SIM (just to make sure you still have Verizon Signal in your area)
YES. Signal is 5 bars. Perfect.
Also have you tried going some 20-30 miles away and try to see if you get signal there/ maybe there is something wrong with your local Verizon Tower and your phone or your SIM combo.
NO. I can't/won't drive that far. I'm in school. Gas and time are limited.