02-27-2023, 11:02 PM
I suppose you have to look at it from the business side where if a person was trying to trick them into assisting in finding someone else, without consent, it could look really bad.
That would basically be buying theft insurance after the vehicle is stolen.
In that case it wasn't stolen, and the people didn't want police involve.
So the tracking company wasn't buying it.
The VW case is a horror story.
The woman pulls into her driveway with the suspect vehicle, a stolen BMW, presumably knocked her down, and stole the car running her "extremities" (legs?) but she was still able to call 911.
The detective pleaded, explaining the "extremely exigent circumstance," but the representative didn't budge, saying it was company policy, sheriff's office Deputy Chief Christopher Covelli said Friday.
"The detective had to work out getting a credit card number and then call the representative back to pay the $150 and at that time the representative provided the GPS location of the vehicle," Covelli said.
At the point of impasse, I would have considered demanding a supervisor, and failing that, calling back to try getting someone who was aware of the policy.
"Volkswagen has a procedure in place with a third-party provider for Car-Net Support Services involving emergency requests from law enforcement. They have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process. We are addressing the situation with the parties involved."
Yes, I wonder what will come of that.
If I were VW, I'd want dude fired, but being third-party and depending on contractual obligations, it's hard to say if that'll happen.
I'd hope it would.
I'm glad it turned out as well as it did.
That would basically be buying theft insurance after the vehicle is stolen.
In that case it wasn't stolen, and the people didn't want police involve.
So the tracking company wasn't buying it.
The VW case is a horror story.
The woman pulls into her driveway with the suspect vehicle, a stolen BMW, presumably knocked her down, and stole the car running her "extremities" (legs?) but she was still able to call 911.
The detective pleaded, explaining the "extremely exigent circumstance," but the representative didn't budge, saying it was company policy, sheriff's office Deputy Chief Christopher Covelli said Friday.
"The detective had to work out getting a credit card number and then call the representative back to pay the $150 and at that time the representative provided the GPS location of the vehicle," Covelli said.
At the point of impasse, I would have considered demanding a supervisor, and failing that, calling back to try getting someone who was aware of the policy.
"Volkswagen has a procedure in place with a third-party provider for Car-Net Support Services involving emergency requests from law enforcement. They have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process. We are addressing the situation with the parties involved."
Yes, I wonder what will come of that.
If I were VW, I'd want dude fired, but being third-party and depending on contractual obligations, it's hard to say if that'll happen.
I'd hope it would.
I'm glad it turned out as well as it did.