01-12-2006, 02:01 AM
davemchine Wrote:
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> I don't think I've seen an update for the eyehome
> since the company changed owners. I suspect the
> product is just being maintained. If you can call
> it that.
>
> Dave
There has been one firmware update of the box, took away the ability to play iTunes purchased music, and the ability to play AC3 files. And at least two EyeHome software updates, it is up to v1.7.
Grim, EyeTV is the best out there, that is the problem, since there is absolutely no competition, ElGato has sat on their laurels since they were purchased by a German company. They have cut off beta testers and absolutely don't listen to the end users. The days of the eager to please ElGato is gone, replaced by a cold corporate touch. Even the corporate phone numbers were changed, only email remains to contact anybody. The support page is useless, I have used the support entry box at least five dozen times entering bugs, and suggestions, I have never received any feedback, in over a year. In fact when I started using the Plextor ConVertX, I was having problems with audio, I finally had to call Plextor support, and they called ElGato, and I finally got an answer from Plextor.
BGnR
-------------------------------------------------------
> I don't think I've seen an update for the eyehome
> since the company changed owners. I suspect the
> product is just being maintained. If you can call
> it that.
>
> Dave
There has been one firmware update of the box, took away the ability to play iTunes purchased music, and the ability to play AC3 files. And at least two EyeHome software updates, it is up to v1.7.
Grim, EyeTV is the best out there, that is the problem, since there is absolutely no competition, ElGato has sat on their laurels since they were purchased by a German company. They have cut off beta testers and absolutely don't listen to the end users. The days of the eager to please ElGato is gone, replaced by a cold corporate touch. Even the corporate phone numbers were changed, only email remains to contact anybody. The support page is useless, I have used the support entry box at least five dozen times entering bugs, and suggestions, I have never received any feedback, in over a year. In fact when I started using the Plextor ConVertX, I was having problems with audio, I finally had to call Plextor support, and they called ElGato, and I finally got an answer from Plextor.
BGnR