03-21-2006, 10:07 PM
Yes, through Amazon. No gift certificate for my troubles trying to track it down, or the back & forth with customer service reps who were apparently too busy to actually read my email. It wasn't the tracking number hiccup that got my blood boiling, but how they mishandled my inquiries trying to straighten the mess out.
I've been a loyal customer of Amazon since long before they were a household word. I've had three problems with their service, all within the last six weeks. I hope it's a fluke, not a trend.
I've been a loyal customer of Amazon since long before they were a household word. I've had three problems with their service, all within the last six weeks. I hope it's a fluke, not a trend.