05-09-2006, 05:58 PM
aq,
Paul nailed it. You clearly stated the condition of the machine and that it was being sold "as-is". The seller accepted those terms upon placing his bid. It sounds to me like the bidder never bothered reading the fine print. That's his problem. Not yours.
Send him a short but polite letter stating the terms of the sale. Point out that he accepted the terms and that you will not refund any of his money. Include a screenshot as described by Paul. No doubt, the individual will give you negative feedback and dispute it.
Fortunately, you have documentation on your side that confirms the condition of the machine and the terms of sale. Use it to your advantage. If the buyer claims you mislead him, etc in negative feedback simply post a response pointing out the details and everyone will know truth. Do the same with the individual who handles disputes if it comes to that.
Robert
Paul nailed it. You clearly stated the condition of the machine and that it was being sold "as-is". The seller accepted those terms upon placing his bid. It sounds to me like the bidder never bothered reading the fine print. That's his problem. Not yours.
Send him a short but polite letter stating the terms of the sale. Point out that he accepted the terms and that you will not refund any of his money. Include a screenshot as described by Paul. No doubt, the individual will give you negative feedback and dispute it.
Fortunately, you have documentation on your side that confirms the condition of the machine and the terms of sale. Use it to your advantage. If the buyer claims you mislead him, etc in negative feedback simply post a response pointing out the details and everyone will know truth. Do the same with the individual who handles disputes if it comes to that.
Robert