08-25-2006, 09:20 PM
[quote billb]This thread is about nothing more than you having to be treated no more or less fairly than the average peon.
Admit it.
No, not at all. If anything, this thread is about the situation *Apple* has put its customers in.
I know damn well I'm not alone on this, but it appears I'm the only one here calling Apple on it. Like I said, this wouldn't happen with Lexus--because Lexus is much more critical about their suppliers and the parts they supply.
This situation that Apple has put its customers in has little to do with me, but quite a bit to do with everyone like me--owners of portable computers who are now stuck with desktop computers, because Apple failed to hold its suppliers to more stringent terms and/or failed to monitor what the suppliers were supplying.
If you think I stand alone on this, think again. Many others in the world are as aggravated as I am. It started with Apple's inability to make a simple web site to handle this (which, AFAIK, is still FUBAR). If they knew of a problem with the web site not recognizing serial numbers and it still wasn't fixed in 24 hours, then Apple has some serious problems.
They can't fix a web site to recognize numbers, and they can't give their AppleCare reps access to doing it by hand, and they can't get their retail stores involved. Gee, Apple, that's a lot of "can'ts".
I don't take every opportunity bash Apple. On the other hand, I don't hesitate to bash Apple when they deserve it. I also don't hesitate not to bash, say, Dell when they don't deserve it.
But that goes against the "sense of community" here, where by definition everything Apple does is worthy of nothing less than active praise (to do less is to bash, and we can't do THAT) and everything Dell does is worth of nothing less than active condemnation (to do less is to praise, and we can't have THAT).
If this is how you all define your lives, so be it. But Apple is nothing more than a multinational corporation responsible to its shareholders. They're not responsible to you or anyone else here on an individual basis. When they screw up, they deserve to be called on it.
Admit it.
No, not at all. If anything, this thread is about the situation *Apple* has put its customers in.
I know damn well I'm not alone on this, but it appears I'm the only one here calling Apple on it. Like I said, this wouldn't happen with Lexus--because Lexus is much more critical about their suppliers and the parts they supply.
This situation that Apple has put its customers in has little to do with me, but quite a bit to do with everyone like me--owners of portable computers who are now stuck with desktop computers, because Apple failed to hold its suppliers to more stringent terms and/or failed to monitor what the suppliers were supplying.
If you think I stand alone on this, think again. Many others in the world are as aggravated as I am. It started with Apple's inability to make a simple web site to handle this (which, AFAIK, is still FUBAR). If they knew of a problem with the web site not recognizing serial numbers and it still wasn't fixed in 24 hours, then Apple has some serious problems.
They can't fix a web site to recognize numbers, and they can't give their AppleCare reps access to doing it by hand, and they can't get their retail stores involved. Gee, Apple, that's a lot of "can'ts".
I don't take every opportunity bash Apple. On the other hand, I don't hesitate to bash Apple when they deserve it. I also don't hesitate not to bash, say, Dell when they don't deserve it.
But that goes against the "sense of community" here, where by definition everything Apple does is worthy of nothing less than active praise (to do less is to bash, and we can't do THAT) and everything Dell does is worth of nothing less than active condemnation (to do less is to praise, and we can't have THAT).
If this is how you all define your lives, so be it. But Apple is nothing more than a multinational corporation responsible to its shareholders. They're not responsible to you or anyone else here on an individual basis. When they screw up, they deserve to be called on it.