10-31-2006, 07:07 AM
This is why I pay with Amex. They offer a 100% satisfaction guarantee. Don't like something and the store wont take it back? Get your money back.
Some of you may recall me talking about the bad service I've gotten at a particular Westin hotel over the past five years. I finally disputed a charge the last time they tried to pull a fast one. That was a couple months ago. I was there this weekend and noticed they had finally gone in and changed the wording on the net access to no longer be blatantly false. This was after five years of it being the same. It's what I cited in my dispute and Amex credited my account for the full amount.
Some of you may recall me talking about the bad service I've gotten at a particular Westin hotel over the past five years. I finally disputed a charge the last time they tried to pull a fast one. That was a couple months ago. I was there this weekend and noticed they had finally gone in and changed the wording on the net access to no longer be blatantly false. This was after five years of it being the same. It's what I cited in my dispute and Amex credited my account for the full amount.