10-31-2006, 05:14 PM
[quote elmo3]Details on that wording of that policy?
I can't seem to find much on their site. A buddy of mine went on a scuba trip with his disabled brother in law. The guys running the boat were ridiculing him. My friend paid with his amex card and filed a complaint. He was refunded for the whole trip.
I found this little blurb about it on their site:
Protect Purchases Against No-Return Policies
Perhaps you have experienced this: you purchase a pair of shoes to go with your new blue suit, but you forget to bring the suit with you. When you get home you discover that they are an entirely different shade of blue. Unfortunately, the store policy allows only exchanges and store credits, not returns. What do you do now?
• If you shop with a credit card that offers return protection, you can receive reimbursement for the purchase price even if the store of origin has a no-return policy.
• Return protection programs typically involve a limit on the amount per item and an annual limit for the cardholder. Other qualifications such as the condition of the purchased item and the existence of any return/satisfaction guarantee programs at the store may apply.
http://home3.americanexpress.com/corp/cr..._print.asp
My card is similar to this one: https://www124.americanexpress.com/cards...e.benefits
Return Protection10
If you try to return a designated item within 90 days from the date of purchase and the merchant won't take it back, American Express will refund the purchase, up to $300 per item.
There's a general "satisfaction guarantee" that I don't see listed, but my card has it. (I actually can't find my card on the site.)
I can't seem to find much on their site. A buddy of mine went on a scuba trip with his disabled brother in law. The guys running the boat were ridiculing him. My friend paid with his amex card and filed a complaint. He was refunded for the whole trip.
I found this little blurb about it on their site:
Protect Purchases Against No-Return Policies
Perhaps you have experienced this: you purchase a pair of shoes to go with your new blue suit, but you forget to bring the suit with you. When you get home you discover that they are an entirely different shade of blue. Unfortunately, the store policy allows only exchanges and store credits, not returns. What do you do now?
• If you shop with a credit card that offers return protection, you can receive reimbursement for the purchase price even if the store of origin has a no-return policy.
• Return protection programs typically involve a limit on the amount per item and an annual limit for the cardholder. Other qualifications such as the condition of the purchased item and the existence of any return/satisfaction guarantee programs at the store may apply.
http://home3.americanexpress.com/corp/cr..._print.asp
My card is similar to this one: https://www124.americanexpress.com/cards...e.benefits
Return Protection10
If you try to return a designated item within 90 days from the date of purchase and the merchant won't take it back, American Express will refund the purchase, up to $300 per item.
There's a general "satisfaction guarantee" that I don't see listed, but my card has it. (I actually can't find my card on the site.)