04-05-2008, 04:41 PM
...this is the same iMac that has had major hardware issues in the past.
Anyway, I've been doing some handbrake file conversions, and the iMac will sometimes in the middle of the encoding RESTART. If it happens during the day, the only warning you have is the BONG start chime.
As this has now happened 4 or 5 times, at the same time doing the same type conversions where my MBP has been converting like a champ, I am sure there is yet another problem with this iMac.
The question is how to document before I call Apple Care. I do not see anything in the log files under About this Mac.
Any thoughts? I've never had a mac restart itself - crash, yes, but restart?
Anyway, I've been doing some handbrake file conversions, and the iMac will sometimes in the middle of the encoding RESTART. If it happens during the day, the only warning you have is the BONG start chime.
As this has now happened 4 or 5 times, at the same time doing the same type conversions where my MBP has been converting like a champ, I am sure there is yet another problem with this iMac.
The question is how to document before I call Apple Care. I do not see anything in the log files under About this Mac.
Any thoughts? I've never had a mac restart itself - crash, yes, but restart?