Question about taking in an iMac for repair to the Apple Store.

[rgG]

Thanks for the info all. And gosh, I did want to call, but they were closed-imagine that. They are, in fact, closed all week since they are remodeling the store that is nearest to her.

As for backing her HD up, I will look to see if there is anything that she needs, as I said, but this is the computer of a person who does not even save emails, not even one, so I doubt there is anything on the HD that she needs other than maybe a document or two that I put there.

Thanks again all.