03-13-2007, 12:59 PM
I just walked someone through the process of signing up with VP last week an had none of the problems you experienced.
The process went smoothly without any errors. A confirmation email was sent right after the order was submitted and then another was sent when the adapter was shipped.
I am wondering if the first problem you had (the timeout) had on-going repercussions in the ordering process. For example, let's say there is a bug in their system that gets triggered when an order times out; some invalid data gets left in your session. This data then causes the rest of the errors you saw. I've come across this same type of error while reviewing a number of websites.
I would suggest you call them to verify that your order went through - (732) 339-5100.
They are a very helpful lot.
The process went smoothly without any errors. A confirmation email was sent right after the order was submitted and then another was sent when the adapter was shipped.
I am wondering if the first problem you had (the timeout) had on-going repercussions in the ordering process. For example, let's say there is a bug in their system that gets triggered when an order times out; some invalid data gets left in your session. This data then causes the rest of the errors you saw. I've come across this same type of error while reviewing a number of websites.
I would suggest you call them to verify that your order went through - (732) 339-5100.
They are a very helpful lot.