03-19-2007, 03:27 PM
Dear Valued Customer,
Thank you for placing an order with mwave.com. Unfortunately, we are unable to accept this order due to a pricing discrepancy posted on our site. As stated on our web site, typographical errors will be subject to correction. This item has been removed from our web site to avoid any further confusion. Please accept our sincerest apologies. At this time the order has been canceled and any automated charges have been reversed.
Again, we do apologize for any inconvenience this may have caused. Please feel free to contact our customer service department if you have any questions or need further assistance.
Respectfully,
Customer Service
Mwave.com
But then, 21 minutes later...
Dear [my name]:
In regards to the above mentioned order, we would like to inform you that your order has been verified and is currently being processed. As a reminder, the tracking number will be sent to you via e-mail after your order has successfully shipped. Thank you for shopping at Mwave.com, and have a great day!
Sincerely,
Mwave.com
If it is actually canceled, I might push the issue a bit because it's not a typographical error.
Thank you for placing an order with mwave.com. Unfortunately, we are unable to accept this order due to a pricing discrepancy posted on our site. As stated on our web site, typographical errors will be subject to correction. This item has been removed from our web site to avoid any further confusion. Please accept our sincerest apologies. At this time the order has been canceled and any automated charges have been reversed.
Again, we do apologize for any inconvenience this may have caused. Please feel free to contact our customer service department if you have any questions or need further assistance.
Respectfully,
Customer Service
Mwave.com
But then, 21 minutes later...
Dear [my name]:
In regards to the above mentioned order, we would like to inform you that your order has been verified and is currently being processed. As a reminder, the tracking number will be sent to you via e-mail after your order has successfully shipped. Thank you for shopping at Mwave.com, and have a great day!
Sincerely,
Mwave.com
If it is actually canceled, I might push the issue a bit because it's not a typographical error.