05-07-2008, 04:34 PM
I guess I threw Adobe Inc into a tizzy yesterday. I "hit the wall" with something their programmers never anticipated. It seems that the security folks at Adobe that are responsible for writing the code for CS3 Activation put a limit on the number of times you can Activate/Deactivate your software. (I like to keep a deactivated copy on my backup in case my main drive fails so I don't lose one of my 2 activations)
I always try to remember to deactivate CS3 before making a SuperDuper backup so yesterday I tried to deactivate and got a big old dialog box telling me the Deactivation Failed - error 194:14 (I think it was) and to call Adobe tech support. After explaining what I was doing, they looked in my "records" (yes big brother keeps track) and said I had already deactivated CS3 21 times and that is the LIMIT.
Excuse me? Some programmer thought it would be good to put a limit on the number of times you can do this? Through the phone conversations, I got the feeling that this had never happened before and they weren't sure how to handle it. I got up to a level 6 tech support and Dan (very nice guy) said he would reset my activation counts, but I would have to completely erase CS3 using CS3Clean script at level 3 then reinstall. Arrrgh!!! All my brushes, tool presets, textures, styles. actions to reload.
I just want to thank the security programmers at Adobe for screwing up my day.
I always try to remember to deactivate CS3 before making a SuperDuper backup so yesterday I tried to deactivate and got a big old dialog box telling me the Deactivation Failed - error 194:14 (I think it was) and to call Adobe tech support. After explaining what I was doing, they looked in my "records" (yes big brother keeps track) and said I had already deactivated CS3 21 times and that is the LIMIT.
Excuse me? Some programmer thought it would be good to put a limit on the number of times you can do this? Through the phone conversations, I got the feeling that this had never happened before and they weren't sure how to handle it. I got up to a level 6 tech support and Dan (very nice guy) said he would reset my activation counts, but I would have to completely erase CS3 using CS3Clean script at level 3 then reinstall. Arrrgh!!! All my brushes, tool presets, textures, styles. actions to reload.
I just want to thank the security programmers at Adobe for screwing up my day.