05-22-2007, 07:34 AM
Yes, I have found nothing wrong with the actual internet service that Comcast provides me. It was the initial setup and customer relation experience that to this day makes me mad.
They LIED to me, THREE times. They wasted over 10 hours of my time. I was only refunded $20 for all that. Their technician did not install the HD service correctly, in fact they didn't even come with an HD box the first time, and I was waiting for so long that I just did the modem install myself which they charged me for anyway.
Further, I came to realize that they were charging me more money than the cost of services greater than what I was receiving. So I was able to increase my service AND decrease my bill at the same time by calling them up about that. So nice of them to help me out.
Hopefully Verizon is better in all aspects.
They LIED to me, THREE times. They wasted over 10 hours of my time. I was only refunded $20 for all that. Their technician did not install the HD service correctly, in fact they didn't even come with an HD box the first time, and I was waiting for so long that I just did the modem install myself which they charged me for anyway.
Further, I came to realize that they were charging me more money than the cost of services greater than what I was receiving. So I was able to increase my service AND decrease my bill at the same time by calling them up about that. So nice of them to help me out.
Hopefully Verizon is better in all aspects.