06-27-2007, 03:57 AM
I've had good experiences with DriveSavers.
A company that I used to work for had to send tapes to them regularly (never let artists or administrators handle their own backup tapes). They were always very polite and professional and they usually got the material back to us within 3-4 days.
They can be cheaper if you go through a vendor or repair place with a previous arrangement with them. I think Tekserve in NYC can get discounts.
A client recently got his data back from a dead 160GB drive on a new drive and with a set of DVD's for a mere $3300 dollars with a 48 hour turnaround. All but some inconsequential files were fully recovered. The DS rep kept up a personable rapport, they offered a lot of different options at different price points without fostering confusion and they updated the client on their status regularly.
Money well-spent in this case.
A company that I used to work for had to send tapes to them regularly (never let artists or administrators handle their own backup tapes). They were always very polite and professional and they usually got the material back to us within 3-4 days.
They can be cheaper if you go through a vendor or repair place with a previous arrangement with them. I think Tekserve in NYC can get discounts.
A client recently got his data back from a dead 160GB drive on a new drive and with a set of DVD's for a mere $3300 dollars with a 48 hour turnaround. All but some inconsequential files were fully recovered. The DS rep kept up a personable rapport, they offered a lot of different options at different price points without fostering confusion and they updated the client on their status regularly.
Money well-spent in this case.