01-12-2008, 02:38 PM
[quote space-time]"extra mile"
So everyone expect a vendor to go the "extra mile", but when a vendor I deal with has bad customer service, long lead time for repairs, crappy products, and then they send me a "revised quote" for 56 cents more, I got mostly negative feedback. Yes, I expected that vendor to go the extra mile, in this case that mile was cheap (50 cents). and I spend 20k/year with them.
You guys here expect a vendor to ship a product faster, accept return after 30 days, etc, while you spend way way below 20k/year with OWC.
now was I being unreasonable in that post?
http://forums.macresource.com/read/1/415676
I don't think you really read and considered the responses in that thread.
But maybe you could keep joining various forums and posting the same question until you find someone to agree with you.
So everyone expect a vendor to go the "extra mile", but when a vendor I deal with has bad customer service, long lead time for repairs, crappy products, and then they send me a "revised quote" for 56 cents more, I got mostly negative feedback. Yes, I expected that vendor to go the extra mile, in this case that mile was cheap (50 cents). and I spend 20k/year with them.
You guys here expect a vendor to ship a product faster, accept return after 30 days, etc, while you spend way way below 20k/year with OWC.
now was I being unreasonable in that post?
http://forums.macresource.com/read/1/415676
I don't think you really read and considered the responses in that thread.
But maybe you could keep joining various forums and posting the same question until you find someone to agree with you.