12-30-2008, 06:13 PM
During the house straightening and cleaning for Thanksgiving, two Netflix DVDs were misplaced. I have turned everything in the house upside down and have not been able to find them. I called Netflix just now, explained the problem, and told them I wanted to pay for the DVDs so we could start receiving DVDs three at a time. They checked my account, noted that we had been a customer for a long time, and told me that there would be no charge. That's nice customer service.