03-02-2008, 12:38 AM
When Staples first started their "Easy" Rebates, I bought a number of rebate items. Was only able to get two of them recognized online. The rest (5 or 6) simply couldn't be entered into their rebate system. Went back to the store where I bought them and was blown off by the manager. I simply returned everything. I found out that a lot of buyers had similar problems. I stayed away from Staples for over a year and, still do very little business with them. If the manager had treated me fairly and had expressed some concern, Staples would have had a loyal customer. Sadly, this is not an unusual experience with many businesses.