05-06-2008, 08:39 PM
You won't believe this - yes you will - after my three calls to the CC company, their fraud department called and left a message on my answering machine that I need to verify charges being made to my credit card.
I called the number and went through an automated system that gave just the name of the seller - without the amount of the sale. I hung up. Called the number on the card, got someone in India who responded "I'm very happy to hear that" when I told him I was upset with them for screwing up what should have been a very smooth transaction. I hung up on him too, with an excuse that I had another call. The 5th call got me yet another Indian, this time female with a little better command of the English language, and she read back the questioned charges which I acknowledged. Hopefully, now, it's over. I still don't have a order acknowledgement for the computer though.
Oh, she said there was a record of my call (note call, not calls) but nothing was documented that I would be making significant charges.
Grrrrrr!
I called the number and went through an automated system that gave just the name of the seller - without the amount of the sale. I hung up. Called the number on the card, got someone in India who responded "I'm very happy to hear that" when I told him I was upset with them for screwing up what should have been a very smooth transaction. I hung up on him too, with an excuse that I had another call. The 5th call got me yet another Indian, this time female with a little better command of the English language, and she read back the questioned charges which I acknowledged. Hopefully, now, it's over. I still don't have a order acknowledgement for the computer though.
Oh, she said there was a record of my call (note call, not calls) but nothing was documented that I would be making significant charges.
Grrrrrr!