05-07-2008, 06:00 PM
[quote M A V I C]Have you ever called Adobe to talk to them about this sort of issue? The first thing they ask is if you deactivated the copy. If you didn't, they flip you crap and act like they're not going to do anything for you because you didn't follow their instructions.
We had one computer stolen and Adobe gave us enough of an issue getting a new activation (had to give us a new key) that it's crossed my mind to deactivate every night.
Duly noted. I've never had to call Adobe for any reason. It does sound like something
to complain to Adobe about. I wouldn't have expected that restoring a Mac from a
cloned backup would cause activation problems. If this is also the case with with Time
Machine, one could argue that this renders CS3 incompatible in an important way with
an important feature of Leopard.
Edit: I see that swampy has posted about this issue on Adobe's CS/Mac forum:
http://www.adobeforums.com/webx/.59b52fd5
It'll be interesting to read the replies there about this issue.
We had one computer stolen and Adobe gave us enough of an issue getting a new activation (had to give us a new key) that it's crossed my mind to deactivate every night.
Duly noted. I've never had to call Adobe for any reason. It does sound like something
to complain to Adobe about. I wouldn't have expected that restoring a Mac from a
cloned backup would cause activation problems. If this is also the case with with Time
Machine, one could argue that this renders CS3 incompatible in an important way with
an important feature of Leopard.
Edit: I see that swampy has posted about this issue on Adobe's CS/Mac forum:
http://www.adobeforums.com/webx/.59b52fd5
It'll be interesting to read the replies there about this issue.