05-11-2008, 07:17 PM
Call them, tell them there's a problem with your bill -- that it's way more than you had any reason to believe -- and ask for a cheaper service package.
Ask that it be back-dated to the beginning of your service period (or else they'll pro-rate the $300+ fee for however long your service has been activated).
Ask for the total price of your monthly service under the new plan, including all fees.
Ask for the total due on your current bill with those adjustments made.
You ask. They comply. That's how these things work.
Ask that it be back-dated to the beginning of your service period (or else they'll pro-rate the $300+ fee for however long your service has been activated).
Ask for the total price of your monthly service under the new plan, including all fees.
Ask for the total due on your current bill with those adjustments made.
You ask. They comply. That's how these things work.