05-31-2008, 03:37 AM
Reminds me of a few transactions that I have had over the years.
Bought a custom window from Home Depot when it arrived there were two of the exact same thing. Tried to point out to HD staff that I only ordered one, they said I got what I ordered so I should take both. I had only paid for one though, It seemed like they just did not want to deal with it and just wanted it gone.
Bought a lawn mower from sears.com, before it came in to the store for pickup it went on sale in store for less. I called and canceled the order. I got a message two days later that my order had arrived and I should come in to pick it up. I went to the store to buy it for the lower in store price and again told them that I had canceled the online order but I had gotten a call that it was ready for pickup. They checked and canceled it again. I bought it in store for the lower price and took it home. When I got my CC statement they had credited me credited me twice for the cancellation at the higher price. I called and told them and they said it would get fixed. It never was so in the end the mower was free plus about $80 in credit.
Bought a custom window from Home Depot when it arrived there were two of the exact same thing. Tried to point out to HD staff that I only ordered one, they said I got what I ordered so I should take both. I had only paid for one though, It seemed like they just did not want to deal with it and just wanted it gone.
Bought a lawn mower from sears.com, before it came in to the store for pickup it went on sale in store for less. I called and canceled the order. I got a message two days later that my order had arrived and I should come in to pick it up. I went to the store to buy it for the lower in store price and again told them that I had canceled the online order but I had gotten a call that it was ready for pickup. They checked and canceled it again. I bought it in store for the lower price and took it home. When I got my CC statement they had credited me credited me twice for the cancellation at the higher price. I called and told them and they said it would get fixed. It never was so in the end the mower was free plus about $80 in credit.