06-01-2008, 11:23 PM
You would only need to get into the router if all else fails.
I believe that if routers are involved, UPnP has to be active/enabled, and my personal experience was that port 5900 needed to be forwarded for screen sharing outside of iChat activity. I can't remember whether it was needed for iChat ss.
Is there a Mac User Group in your Dad's area that might be able to help.
Another thing I just thought of: is the router an absolute necessity? If your Dad can manage this: unplug the power (wall) cord to his modem, take the router out, and connect the modem ethernet cord directly to the Mac, power up the modem, then after a minute or two, the Mac.
I'm sure iChat screen sharing will work with this configuration, and will point to the router as the obstacle in the previous set up.
I don't know that Apple tells you that routers may need fiddling with if involved with iChat screen sharing.
Have you gone to the Apple Discussions/iChat 3 to see if there are any solutions suggested?
I believe that if routers are involved, UPnP has to be active/enabled, and my personal experience was that port 5900 needed to be forwarded for screen sharing outside of iChat activity. I can't remember whether it was needed for iChat ss.
Is there a Mac User Group in your Dad's area that might be able to help.
Another thing I just thought of: is the router an absolute necessity? If your Dad can manage this: unplug the power (wall) cord to his modem, take the router out, and connect the modem ethernet cord directly to the Mac, power up the modem, then after a minute or two, the Mac.
I'm sure iChat screen sharing will work with this configuration, and will point to the router as the obstacle in the previous set up.
I don't know that Apple tells you that routers may need fiddling with if involved with iChat screen sharing.
Have you gone to the Apple Discussions/iChat 3 to see if there are any solutions suggested?