04-11-2009, 01:36 PM
I know weekends aren't the best time to ask technical questions, but I thought I'd give it a try.
My wife's Macbook is having problems with iChat. When we try to do a video chat, the other side can see her, but she can't see them. Everything was working ok until this past week. She is running Tiger, with all the latest patches. We've tried this between her Macbook and mine, both on the same network, and on different ones. We tried it with her mother, who is a thousand miles away. Always the same issue: She can't see us, but we can see her. Her camera works fine (otherwise the other side couldn't see her). She can hear the other people, just no video. And we ruled out a network problem when I had no problem chatting with her mother, but she was sitting next to me with her macbook and couldn't see her.
I'm running Leopard on my Macbook, so the versions are different. But as I said, she's had no problems before. She probably video chats with her mother twice a week. Connection Doctor reports no problems. She said the problem surfaced after the last software update, which was for iPhoto and iTunes. But I don't know why either of those would cause the problem.
Any ideas? We may have to take it to the Genius Bar if we can't get this figured out.
My wife's Macbook is having problems with iChat. When we try to do a video chat, the other side can see her, but she can't see them. Everything was working ok until this past week. She is running Tiger, with all the latest patches. We've tried this between her Macbook and mine, both on the same network, and on different ones. We tried it with her mother, who is a thousand miles away. Always the same issue: She can't see us, but we can see her. Her camera works fine (otherwise the other side couldn't see her). She can hear the other people, just no video. And we ruled out a network problem when I had no problem chatting with her mother, but she was sitting next to me with her macbook and couldn't see her.
I'm running Leopard on my Macbook, so the versions are different. But as I said, she's had no problems before. She probably video chats with her mother twice a week. Connection Doctor reports no problems. She said the problem surfaced after the last software update, which was for iPhoto and iTunes. But I don't know why either of those would cause the problem.
Any ideas? We may have to take it to the Genius Bar if we can't get this figured out.