12-30-2008, 06:31 PM
I quit NF long ago, but I was able to report lost DVD without issue on the website. Seems that for at least the first 2 or 3, they'll take your word for it.
I'm sure they take into account how current the disc is. It HAS to be a cost of doing biz for them. They us US mail without tracking or insurance - these things ARE gonna happen.
I'm sure they take into account how current the disc is. It HAS to be a cost of doing biz for them. They us US mail without tracking or insurance - these things ARE gonna happen.