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Netflix Customer Service Kudos
#4
hal wrote:
I quit NF long ago, but I was able to report lost DVD without issue on the website. Seems that for at least the first 2 or 3, they'll take your word for it.

I'm sure they take into account how current the disc is. It HAS to be a cost of doing biz for them. They us US mail without tracking or insurance - these things ARE gonna happen.

One was "Indiana Jones/Kingdom of the Crystal Skull" which is current. The other was "The Namesake" which is a bit less known. I have reported maybe three others lost in the mail over the last several years.
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Netflix Customer Service Kudos - by mjgkramer - 12-30-2008, 06:13 PM
Re: Netflix Customer Service Kudos - by hal - 12-30-2008, 06:31 PM
Re: Netflix Customer Service Kudos - by mjgkramer - 12-30-2008, 07:08 PM

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