12-01-2009, 02:32 AM
Before you all attack me, like I've been told you might, hear me out. I have used a mac since I was three years old. When, I was nine, I decided that I was going to be CEO of Apple someday. I have been dreaming of Cupertino ever since, and when I got to college, I started working to make that dream a reality. I love Apple, almost as much as Jobs himself, just like all of you. Still, you've got to admit, that ever since Apple went mainstream, it's just not what it used to be. I never had a problem with one of my macs until a year and half ago, and since then, it seem like I've had nothing but problems. My FOUR-MONTH-OLD 13" MacBook Pro died yesterday, possibly as a result of updating Snow Leopard to version 10.6.2. The Apple support discussion boards are littered with similar stories. Apple has always been expensive, but we used to pay for quality. Now, it feels like we may just be paying for a brand. Maybe Apple is cutting corners, using lower quality parts to cut down on their costs, but if that's the case, why haven't I seen any price cuts on the consumer end? I'm not by any means anti-Apple. I love the company dearly; I've built my life dreams on Apple. I just want reliable products, and I don't think that is too much to ask for. I want the old Apple back. I was hoping that you might be able to help me. I'll probably get a legal notice from Apple, but I am writing formal complaint letters to all of the Apple executives. I know that love can blind us, but if you've had a product or three fail you or if you've met an incompetent and patronizing Genius, help me tell Apple that we're not going to pay thousands of dollars for crappy computers, even if they are pretty.