03-22-2009, 04:06 PM
At this point I am not very impressed with WD. I recently bought a 400GB My Passport Studio USB/FW400/FW800 drive from MacMall. I tried it immediately as a USB drive and it worked OK. 28 days after purchase I tried it as both a FW400 and FW800 drive on multiple Macs and it would not spin up. MacMall would not take it back, saying I would have to take it up with WD. WD was more than happy to replace it under warranty with a refurbished unit. I pointed out that mine was a new unit so that was what I wanted but they wouldn't. I also had to pay to ship it back to them. I received the replacement and it worked OK but I still am not happy about the whole transaction.