04-17-2009, 06:04 AM
I bought an aluminum firewire case from Cooldrives a few years ago, and it is fantastic in every way. I'm really, really pleased with the quality. But when I wanted to purchase from them again last year, I was scared off by their unfriendly policies and some really negative online reviews about their disregard for customer service. I ended up paying more for an OWC FW800 Mercury Elite enclosure. It's fine, and I feel much better about dealing with these folks...but I still like the Cooldrives enclosure better.