07-24-2009, 02:59 AM
I don't think that Newegg is doing a great job at this "consumer protection". Here's my story from two weeks ago.
I wanted to purchase a bunch of computer equipment for a friend of mine so I set up a Newegg account and then I called up my CC company to add my friend down as an alternate address. Then I placed the order through Newegg to ship the stuff to the alternate address. They then came back saying that not only was my order canceled but that they also suspended my account. They would not tell me why nor did they offer an alternative purchase method other than to ask friends or family to set up their own accounts to buy the stuff.
Oooo...great consumer protection...@#$% that...I bought elsewhere.
I wanted to purchase a bunch of computer equipment for a friend of mine so I set up a Newegg account and then I called up my CC company to add my friend down as an alternate address. Then I placed the order through Newegg to ship the stuff to the alternate address. They then came back saying that not only was my order canceled but that they also suspended my account. They would not tell me why nor did they offer an alternative purchase method other than to ask friends or family to set up their own accounts to buy the stuff.
Oooo...great consumer protection...@#$% that...I bought elsewhere.