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FU: FU: Paging any forum Optometrists, Opticians or those experienced with fitting progressive lenses
#11
To be safe, you might just want to get then to male you a pair of single vision distance lenses and then order an inexpensive pair of readers.

I think you would have no trouble wearing bi-focals, but if you don't want to try anything new, I would understand.

The line in the bifocals becomes invisible in just a day or two. I had to wear bi-focals when I was in second grade, and mine were the split right across the middle kind. After a day or two, I could not see the line, even if I tried.
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#12
rgG wrote:
To be safe, you might just want to get then to male you a pair of single vision distance lenses and then order an inexpensive pair of readers.

I think you would have no trouble wearing bi-focals, but if you don't want to try anything new, I would understand.

The line in the bifocals becomes invisible in just a day or two. I had to wear bi-focals when I was in second grade, and mine were the split right across the middle kind. After a day or two, I could not see the line, even if I tried.

It's not that I don't want to try anything new, it's just that I'm heading into the 6th week of trying to adapt to progressive lenses and I'm getting very tired of it. This second set of lenses have a worse "swim effect" than the first pair and consequently I'm getting more dizziness and and nauseousness from them which makes them more difficult to wear. On top of that and all the other visual distortions that are present I've gotten a headache every day of the week I've been trying to adapt them. I'd be happy if I could just get my money back but that's not possible.
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#13
I have two suggestions.

First, with your current progressives. take them off. After resting your eyes, put them on and find something to do at a fixed distance-- reading a *book* or watching TV, for instance.

Find a portion of the lenses that works for that distance and try not to move your head. Just keep watching through one portion of the lenses, minimizing if not eliminating the "swim" effect. When you need to move your head, or move at all, take the glasses off. Don't try to use any other portion of the lens.

From time to time vary the distance, finding the proper portion of the lens,, and stick with that. Moving between TV and reading for instance. (The latter would require suffering through commercials.

Then, if that doesn't work to reduce headaches and promote acclimation, get either bifocals or two pair of single vision glasses. Wait a week or two before trying to use the bifocals, if you go that route. Then try the above adjustment exercises.

This way you will recoup some usefulness, and it won't be $425 out the window.
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#14
DewGuy wrote:
[quote=rgG]
To be safe, you might just want to get then to male you a pair of single vision distance lenses and then order an inexpensive pair of readers.

I think you would have no trouble wearing bi-focals, but if you don't want to try anything new, I would understand.

The line in the bifocals becomes invisible in just a day or two. I had to wear bi-focals when I was in second grade, and mine were the split right across the middle kind. After a day or two, I could not see the line, even if I tried.

It's not that I don't want to try anything new, it's just that I'm heading into the 6th week of trying to adapt to progressive lenses and I'm getting very tired of it. This second set of lenses have a worse "swim effect" than the first pair and consequently I'm getting more dizziness and and nauseousness from them which makes them more difficult to wear. On top of that and all the other visual distortions that are present I've gotten a headache every day of the week I've been trying to adapt them. I'd be happy if I could just get my money back but that's not possible.
Oh, I understand and didn't mean that you didn't want to try anything new, but that you were just burned out and needed a rest. As I said, I think you would not have a problem with bi-focals, because there isn't the distortion involved, like can happen with progressives. Bi-focals just have two lenses in one frame, basically. That said, your safest route will be to get two pair of glasses. My husband opted for that and is perfectly happy. I would get them to make your frames into the distance glasses, and then order a cheap pair of readers or computer glasses, or both, from Zenni. You might even order a cheap pair of bi-focals from Zenni, to see how you like bi-focals. It would be a cheap way to find out if bi-focals are the way to go. Good luck with whatever you decide. Hardly anything makes me feel worse than if my vision gets messed up.
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#15
Dewguy,

Try siccing the credit card company on them anyway. You've got nothing to lose, especially if what they are offering is an unacceptable solution. I received defective glasses from Zenni Optical and they tried offering me unacceptable solutions. I sicced my credit card on them. I got the refund.

Zenni is the most recent time I've sicced a credit card provider on a company. I've done this with other companies, too. Some of those situations had large amounts of money involved. So far, I've always gotten the refund. In your case, I'd absolutely give it a shot, especially since you've dealt with so many weeks of agita now.

At the least, it's worth a call to your credit card provider to find out if you can still fight the charge. Like I said, you've got nothing to lose.

Robert

P.S. This is one of the reasons why I prefer to use a credit card to pay for goods and services. Fortunately, I don't have to use this "feature" very often.
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#16
It can take months...
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#17
I would have ordered a $30 pair of bifocals from Zenni to try out a long time ago (and had them long ago as well.)
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#18
If you did decide to go with single vision or bi-focal they should refund you the difference.
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#19
RAMd®d: Thanks for the suggestions. The "swim effect" affects me the most when I'm moving, usually when it's a quick movement, so, I've tried to be slow and purposeful in movements and that does help, but I don't have a lot of patience for that kind of thing and I also tend to forget to do it. Once the dizziness and and particularly the nauseousness hits I have to take them off and allow things to settle back down. Even reading a paperback is frustrating as I have to move my head back and forth to read as moving my eyes back and forth doesn't work because of the distortion and unfocused areas. Since I have to move my head the lines of type seem to move and undulate which makes reading irritating. Those are just two of the issue I'm facing with these progressives.

rgG: I'm unsure of bifocals for two reasons, one, I think the line will bother me and two, I only get two corrections (unless I get trifocals) and I'm not sure that would adequately cover the range of vision that I'd like to have covered. I also understand that "image jump" with multifocals can be hard to live with. Thanks, I'll take all the good luck I can get.

Robert M: I don't know for a fact that their solution is unacceptable, but, I do know that I've lost my patience for "trying to adapt" and I'm not sure how much more of it I can go through. They haven't been very good at explaining any of this to me and I've been unprepared for the results, plus, based on how all this has been handled so far has left me with little confidence that this new pair of lenses are correct or that they can sufficiently correct my vision by other means.

Speedy: Realistically who could put up with this kind of "torture" for months to get used to them?

Black: I don't have my prescription and if I understand it correctly you need to get the pupil height while wearing the frames to determine the segment height so how could I do that with Zenni?

jesse: From what I've read on the net these new non-digital lenses are cheaper and not as good as the digital pair that I originally had and they did not offer me any kind of refund, so, I doubt they'll do it with bifocals or single vision lenses either.
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#20
Dewguy,

The glasses aren't working for you, despite everything they've tried so far. That's more than enough reason to go after them. That they really haven't done a good job explaining the situation is another. Based on your posts the entire situation has become intolerable. I'd've gone after them a long time ago.

Robert
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