Answering business emails

[M A V I C]

Now that I look at my post, it may not be clear what my "nope" was in response to. I do not like, nor do I send, replies to email which add nothing to the conversation. If I have sent an important email to someone who is not a usual client or that I work with (and note I would never do that with anyone in those two categories) I would follow it up with a phone call. That happens about once every other month.

[jesse]

I personally don't like getting the "Thank you" or "okie-dokie" emails, if the original message does not require a response than I would just drop it.

jesse

[threeprong]

I only send a "Thanks" email to someone who has compiled some files, or info for me in an email...

I only send a "Got it-- I'm on it" email if there is an urgency time -sensitive deadline thing going on.

Getting about 20 time sensitive emails a day that I respond to , I tend not to respond to the other emails that are merely statements about ongoing projects.

3P

[Baby Tats]

This is one of my big pet peeves in one circumstance. When companies request resumes by email only, and never send you even an auto-response that your resume was received. I have gotten to the point that I will send it a second time noting that I was unsure it was received the first time.


BT

[$tevie]

Maybe I wasn't clear enough. I'm talking about getting an email, for example, that says: "We really have to have these booklets delivered before the 24th because that's Orientation Day."

Don't you want to know that I got that information?

That's the kind of email I am talking about. I hate telling someone something like that and never knowing if they even noticed.

I think this may be one of those things that depends on what business you are in.

[M A V I C]

[quote $tevie]Maybe I wasn't clear enough. I'm talking about getting an email, for example, that says: "We really have to have these booklets delivered before the 24th because that's Orientation Day."

Don't you want to know that I got that information?

That's the kind of email I am talking about. I hate telling someone something like that and never knowing if they even noticed.

I think this may be one of those things that depends on what business you are in.
I knew that's what you were saying. That's why I said whenever such a situation exists, we don't communicate via email but a task management system.

If communication is vital, don't use email.

[Racer X]

whenever I e-mail a file to a client, I always ask specifically to reply when it is received AND THE FILE HAS BEEN OPENED!

I absolutely hate the idiots that come back 5 days later in a bind because they finally got around to trying to open an image or file, and an e-mail server broke it. Now it is my problem because they waited.

So, yeah, if a file is transferred, I will always reply, and if I send one, I ALWAYS ask for one. It isn't implied, it is asked for.

Those who i work with frequently, many will just respond, "Thanks, file opened fine."

That's all I need, and all I ask for.

[raz]

Oddly enough, I rarely send 'received' messages at work. There's almost no point in adding to the noise of several dozen threads and several score messages every day.

On the other hand, my wife gets a bit ticked if I don't respond to her email "pick up bread and milk on your way home". So, I just send "ACK".

[$tevie]

This was a good thread for me to read. I think I am going to be less irritated by lack of responses from others, now that I see how other people feel about them. I have been assuming no response indicated laziness or lack of interest. I'm glad I asked.