"Please delete all the FrontPage extensions, files and folders."

[deckeda]

Maybe that's what I should have requested, instead of this:

me wrote:
Our site was constructed with FrontPage originally but hasn't been maintained with it for some time and never will be again.

So I'd like to clean up the public_html directory. Are the various files and folders related to FrontPage something I may safely remove, or would you do it for me?

Thank you.

I can see now I left room for possible confusion, by including more info than was necessary.

First person to guess what the hosting company deleted, and what they kept, "wins" a special prize.

*******************
On the other hand, maybe FrontPage stuff can never be deleted for a site that was constructed with it. I did search, but didn't see a warning against it.

[cbelt3]

"Would you do it for me ?"

Sure, dude !.

Del *.*

[Chakravartin]

They deleted the contents of /public_html except for the _vti directories?

[deckeda]

yes, they got it precisely backwards.

But it's fixed now. The site has been restored and the other is finally gone.

[Seacrest]

Dump them.

[deckeda]

Although serious, it was also a simple fix and in some ways a simple mistake, very quickly fixed and without any special paid service agreement.

It's not practical to jump ship in such circumstances, especially when another host could have done the same thing. Like I said, I'll take some responsibility for possibly being less than clear in my first request.

I'm not letting them off the hook, but neither was it a disaster. We're talking about a site that's likely to get 200-300 hits per month and has no e-commerce dependencies.

[Seacrest]

Well, which company is this that deletes customer files (the damned webroot at that) without a confirmation (“Are you SURE you want to delete your public_html directory”)?

I just want to make sure I never use them.

Heck, even Windows asks if you want to delete files.