Bike follow up

[davemchine]

I recently posted that I backed my car over my daughters bike bending the frame. Initially the bike dealership was not very helpful but today I visited them and was offered a resolution. They are going to sell me a bike off the floor at a little over half price. The manufacturer is going to reimburse them and call it a crash replacement. I think everybody is happy. Especially my daughter who will have a new bike tomorrow afternoon!

[mattkime]

Wow, not bad!

You might consider tipping whoever helped you. Bike shops are rarely very profitable and a couple dollars here or there ensure you'll get first class treatment. Some of the best bike money I've spent.

[steve...]

That is great customer service. (tu)

[kj]

Wow, that's really nice! kj.

[davemchine]

Soon a smile will return...

[RAMd®d]

Considering the circumstances, I'd say the shop went way above and beyond.

[RAMd®d]

There was a problem communicating with SMTP: There was a problem reading line 1 of an SMTP response. The response so far was:
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[cbelt3]

Wow.. that IS impressive. Time to pick out a nice carbon fiber bike for yourself from that shop, and make sure you add the bling.

[WHiiP]

I would say her seat needs to be adjusted upward . . .

[davemchine]

whiip, you are correct about the seat. The day that picture was taken she moved from a child's bike from toys-r-us to this first semi-adult bike. She insisted on having the seat way low. After riding it for a few days she started increasing the height and is now used to a normal seat height. The bike we are picking up today is the same Giant model but she is moving from a petite to a small frame. A solid step up. Thanks.