Lawsuit: Starbucks underfilling drinks

[Black]

Bad timing considering the supreme court vacancy.
http://www.marketwatch.com/story/starbuc...2016-03-18

[graylocks]

given our entitled customer base this frivolous lawsuit does not surprise me.

[Kraniac]

What's weird is I said this to my wife a while back, 3 o4 moths?..Three of their stores that i use regularly - in three different states..IL, IN, MI. Had been and still recently..noticed consistent under filling of drinks.

I don't know Graylocks..what's a body to do? If it's true and some sort of darkly guided policy via training or whatever..it saves/makes a company like that a huge a mount of money. Don't you think the courts are the place for it? Facebook?

[GGD]

Along the same lines, if you ever look at the fine print on the box of some home coffee makers you'll find that the industry has redefined what a "cup" is, and in their world, a "cup" is 5 ounces. So that 14 cup coffee maker really only makes 8.75 8oz cups.

[bwicklander]

I've noticed it from many places. it's happening

[OWC Jamie]

that " entitled customer base" probably expects a whole gallon of gas at the gas station and a whole gallon of ice cream in their gallon containers too.

They won't stop standing in line for over-hyped, over-priced "coffee" though.

[RAMd®d]

If somebody says "this is what you get for that", that's what I expect.

If under-filling was an occasional thing, I can overlook it.

But if it's a regular thing, then something should be done.


Along the same lines, if you ever look at the fine print on the box of some home coffee makers you'll find that the industry has redefined what a "cup" is, and in their world, a "cup" is 5 ounces.

This practice is similar in foods where a "serving" is defined as x oz., or similar.

What happens when there's no standard measurement of volume assigned to a cup? Who's to say what the correct fill level is? Many food products are put in larger containers than needed, why?

I would imagine that Medium, Large, and Extra Large, in any language could be subject to change without notice.

[space-time]

RAMd®d wrote:
...
I would imagine that Medium, Large, and Extra Large, in any language could be subject to change without notice.

In most other languages and/or countries, those are called Small, Medium and Large. In USA, the land of "Larger is Better", no one wants to buy a "small drink", so the merchants renamed those M, L and XL.

[SteveO]

Underfill to maybe keep people from burning themselves and suing you...fill all the way and they burn themselves and sue you. Harumph. If your drink isn't full to the top, ask them to fill it to the top. What is the big deal here?

[graylocks]

Kraniac wrote:
What's weird is I said this to my wife a while back, 3 o4 moths?..Three of their stores that i use regularly - in three different states..IL, IN, MI. Had been and still recently..noticed consistent under filling of drinks.

I don't know Graylocks..what's a body to do? If it's true and some sort of darkly guided policy via training or whatever..it saves/makes a company like that a huge a mount of money. Don't you think the courts are the place for it? Facebook?

I haven't measured myself but another batista on the other forum I frequent has. 16oz leaves a slight bit of room in a grand cup. we have always been trained to fill 1/4 to the top and then, for a latte, a slight layer of foam. we don't fill to the brim so we can hand off the drink without burning our freaking hands if it splashes through the lid opening. now one person's slight foam is another's whoa, too much. it's a handcrafted beverage and we are human. if you get more foam than you want please ask for a remake. if you want no foam ask for that when you order. but to claim we are deliberately told to underfill is nonsense.