03-09-2007, 04:04 AM
Hi there guys, I was hoping someone could help me with a strange problem.
My black mabook core duo (store floor model bought a couple of monthd ago) has stopped recognizing its battery. There is a black X inside the battery graphic at the top of the screen, and if I yank the power adapter the computer shuts off. I also checked the battery and the little green charging lights are not being illuminated.
I tried re-seating the battery, all the contacts look clean and alligned properly. I also tried resetting the "PMY" according to apple's web page, no dice.
Any advice before I head to the apple store and try my machine with one of their batteries?
And IF it is just the battery and not the laptop that's the issue, can I convince Apple to just ship me a new battery (or give me one at the store) and not make me send the machine in? The laptop works just fine with the power adapter, so if it's just the battery itself, there's no good reason for me to be without the machine for 3-4 days.
Thanks!
My black mabook core duo (store floor model bought a couple of monthd ago) has stopped recognizing its battery. There is a black X inside the battery graphic at the top of the screen, and if I yank the power adapter the computer shuts off. I also checked the battery and the little green charging lights are not being illuminated.
I tried re-seating the battery, all the contacts look clean and alligned properly. I also tried resetting the "PMY" according to apple's web page, no dice.
Any advice before I head to the apple store and try my machine with one of their batteries?
And IF it is just the battery and not the laptop that's the issue, can I convince Apple to just ship me a new battery (or give me one at the store) and not make me send the machine in? The laptop works just fine with the power adapter, so if it's just the battery itself, there's no good reason for me to be without the machine for 3-4 days.
Thanks!