Why I hate customers

[Seacrest]

Customer brings us a file to print.

"Oops. I have changes."

"No problem. $50 minimum."

"Oh dear. That's a lot."

"You could always make the changes yourself and give us a new file."

"Well, you see, I didn't create the file. I hired someone to do that, and she'll charge me $55hr."

"Well then, your choice is clear."

"I don't understand why it costs so much to make a simple type change when printing 500 of them only costs $65."


"Well, now ya see, we don't actually sit here and paint each card individually, lady. We gots this big ol' machine that handles that pretty efficiently. I suppose if we did do that, your 500 color business cards would cost you $1.7 million dollars and they would be ready to pickup sometime in 2021."†





†This last paragraph was never really said.

[rgG]

You mean your time isn't free? Good gracious, what is the world coming to?

[Paul F.]

<†This last paragraph was never really said.*






* But SHOULD have been....

[Mactel]

I think if I ever won the lotto and was filthy rich I would take retail jobs and give customers honest answers instead of the standard politically correct answers. I would be fired a lot I'm sure but it would be a lot of fun!

[spearmint]

I have a customer who scrwed me over so bad last year I am going to rat him out to a lawyer investigating silicosis (I am in the blast business.)

[BigGuynRusty]

Mactel Wrote:
-------------------------------------------------------
> I think if I ever won the lotto and was filthy
> rich I would take retail jobs and give customers
> honest answers instead of the standard politically
> correct answers. I would be fired a lot I'm sure
> but it would be a lot of fun!


That would be so sweet!

BGnR

[Paul F.]

'Mint;

Don't help class action lawyers....
Find another way to give the guy his come-uppance.

[OWC Jamie]

Seacrest Wrote:
-------------------------------------------------------
> "Well, now ya see, we don't actually sit here and
> paint each card individually, lady. We gots this
> big ol' machine that handles that pretty
> efficiently. I suppose if we did do that, your 500
> color business cards would cost you $1.7 million
> dollars and they would be ready to pickup sometime
> in 2021."†
>
>
>
>
>
> †This last paragraph was never really said.

In my shop, not only would it have been said, it probably wouldn't have been said quite so nicely.
My customers also get brutal honesty. 100% of the time.
Sometimes straight up is nice.

[Racer X]

I have far more respect for people who tell me the truth than I have for those who tell me what they think I want to hear.

If you tell me the truth vs an excuse, I will be far happier, and usually continue to do business with them. Sh*t happens, but don't try and cover up the stench and convince me it doesn't exist. I can see it on your shoe where you missed a spot......

[sscutchen]

Seacrest Wrote:
-------------------------------------------------------
> †This last paragraph was never really said.


coward.