02-21-2010, 02:15 PM
HIs mic is on and not muted, but I still can't hear him. Any ideas?
Trying to IChat with my dad's new iMac - I can see him but not hear him.
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02-21-2010, 02:15 PM
HIs mic is on and not muted, but I still can't hear him. Any ideas?
02-21-2010, 02:25 PM
Hang up and try again?
02-21-2010, 02:56 PM
Both of you run the iChat Connection Doctor and have a look at your capabilities.
02-21-2010, 03:01 PM
All green checks, everywhere. Both have internal microphones turned on. Neither has Mute activated.
02-21-2010, 03:07 PM
Next, go into yours and his Sound pref's.
Confirm that you have your internal speakers set to audio output and that he's got the internal microphone set for input. Click on a "sound effect" (error sound) to make sure that audio is playing through your speakers.
02-21-2010, 03:15 PM
I have found that If I start the iChat with a comcast person I have the same problem. If they start the Video chat every thing works fine. I suspect a port issue. Have Dad initiate the chat.
02-21-2010, 03:50 PM
Add these Apple test sites to each of our buddy lists and start an audio chat. You should see/hear a Mac commercial.
appleu3test02@mac.com appleu3test03@mac.com appleu3test01@mac.com
02-21-2010, 04:18 PM
Ken Sp. wrote: I tried those and they never worked for me. Do you need a Mac (me?) account, or it should also work with a gtalk account?
02-21-2010, 08:41 PM
Have you tried Skype?
02-22-2010, 02:07 AM
Not yet, but that did cross my mind. Will let you know if we try that.
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