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+--- Thread: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro (/showthread.php?tid=294650)
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In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - mattkime - 03-01-2025
There was a recall on the battery. If I remember correctly, some swelled....which is bad. I kept the recall in my back pocket all these years. Recently the OS was complaining that the battery was 'used up' and I figure I shouldn't wait too much longer. I'm not sure how much longer Apple will have parts for a 2015 macbook pro.
Nice little victory among more expensive problems. (see thread below)
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - mrbigstuff - 03-01-2025
Hmm just bought a 2015 MBP and was unaware of the battery issue. Any links to the situation?
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - mattkime - 03-01-2025
https://support.apple.com/15-inch-macbook-pro-battery-recall
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - special - 03-01-2025
I am surprised, they usually declare stuff vintage after 7 years.
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - ka jowct - 03-01-2025
Hmmm. I didn’t know about the battery issue. I had the battery in my 2015 MBP replaced about a year ago at Simple Mac. It didn’t occur to me to take it to the Apple Store. I discovered that the battery had gone puffy when I opened it to see about replacing the drive with a bigger one.
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - special - 03-01-2025
Simple Mac didn't know about the recall?
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - JoeH - 03-01-2025
special wrote:
Simple Mac didn't know about the recall?
Authorized service providers may not check for such things, just charge you for the repair and materials.
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - ka jowct - 03-01-2025
special wrote:
Simple Mac didn't know about the recall?
Apparently not. I'd already needed to have the logic board replaced on that MBP, when Rossmann's was still here in NYC. It was a refurb I bought late in 2018. I vaguely recall checking the serial against a list of models affected by some issue, probably the battery. Mine wasn't on the list.
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - hal - 03-01-2025
special wrote:
Simple Mac didn't know about the recall?
in my exp, many apple reps don't know about recalls unless they look it up and there was one or two that needed a bit more prodding.
Re: In better news - I got Apple to replace the battery in a 9 year old MacBook Pro - special - 03-01-2025
I wonder if you can file for a refund from Apple, assuming you still have the receipts from SimpleMac.