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I'm starting to HATE VOIP.
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09-13-2007, 08:54 PM
10 of our lines are via Voip here at work via mcleod. Must be a major outage because I cannot get through to customer care to push our main number to the 4 copper lines (POTS). The sh*t is hitting the fan and unfortunately I can't duck.
 At least my sales rep picks up the phone to acknowledge it's not just us. Bill
09-14-2007, 01:07 AM
Good question. Why? Was their a major VOIP/Network outage?
09-14-2007, 02:33 AM
I can't even get any of the McLeod pages to load, so something is fishy.
We had switched to McLeod at our business and had them for about seven years. We had a regular land line, but the service was excellent (and a whole lot cheaper than Qwest), and I was sorry they didn't have residential service where we live. It's too bad you're having trouble.
09-14-2007, 02:47 AM
We went from LDMI which merged w/ Talk american and now Cavalier... Their customer service sucked the big one... One thing I'll say about McLeod is that up until today, they always picked up the phone w/i a few minutes.
They had an outage across several states... MAJOR... The lady said that she looked down at one point and saw 500+ people on hold. I am getting a busy signal but according to her everything is back up and running and I just need to reset my modem when I get to work. However, she couldn't even set our call forwarding up based on that system being down. YIKES. Someone is going down for this. Bill |
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