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My wife's Macbook has started to shutdown randomly. No warning. What are my troubleshooting steps? I tried resetting the SMC but that didn't seem to help. It almost seems like a power issue to me. I'm covered through AppleCare through April, so I'll probably call in the morning. I'm downloading TechTools Deluxe right now.
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Is it happening with or without the battery or with the machine plugged in.
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Is there any indications in the logs?
Applications>Utilities>Console
Fred Also
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is it overheating? I think there are some utilities to monitor the CPU and other components temperature, try iStat Pro for example
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I haven't really done any troubleshooting yet. So far it seems to happen when my wife watches a flash based video. I can hear the fans spin up but that happens on every Mac that we have when watching Flash video so I don't think that is the cause but it might be an issue.
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Check your temperature with iStat Pro widget.