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Did my own research via google. Wow! That is a needlessly complicated process. This is the second Dell that I've seen recently that has taken the Mac mini design approach to upgrades. The Dell Vostro A860 has a particularly nasty hard drive upgrade process.
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the reason why the ram is difficult to upgrade is to satisfy microsoft. they could put a door on the bottom of the machine but then everyone would be upgrading the ram on their mini - not sure why MS doesn't like it but they don't.
Its a hell of a lot easier than upgrading a hard drive on an ibook.
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MS doesn't want people to have enough RAM to make their own OS work? Seems silly. What stinks is that even the Ubuntu 10v is of course afflicted by the same issue.