08-06-2015, 07:42 PM
Ok, my battery on my 2011 MBP 15" reads between 50% and 60% when the computer just shuts down without warning. I reset the SMC several times to no avail. And the Energy prefs tell me to service the battery. I guess that means to AppleCare that it is defective, not worn down. Works for me! Thanks, silvarios.
News to me! When did that happen? Two days ago AppleCare authorized me to take in my 2011 MBP 15" for a battery replacement. I registered my AppleCare a couple of years ago and don't have any idea where the box, etc. is to check the warranty terms.
I also have an old AppleCare for PowerBook boxed that I will have to use one day. It is a Canadian version in French that I bought on eBay long before the MacBook line came out.
Apple has always told me the battery is not covered unless it is defective, losing charge over time is not covered. To be fair, they said the same thing about my summer 2000 iBook and wouldn't even replace one key that stopped working on the keyboard (it wasn't broken, still physically attached, just didn't work, but a cleaning declogged it). I've had trouble with Apple actually covering my systems so I stopped buying the warranty, it was so hit and miss. Yes, we will replace the disc drive, modem, Ethernet port, but no not a keyboard or other things. It's weird because my systems are generally in good shape physically. They aren't abused.
Anywho, if your battery was defective, they'll replace. I had a power charger replaced for the same reason, it caught fire, but my dead battery after 2.5 years, nope. It was within spec.
silvarios wrote:
[quote=Speedy]
[quote=space-time]Back then the older apple care plans were in fact even better as they covered the wear and tear on battery, something that was removed from newer plans.
News to me! When did that happen? Two days ago AppleCare authorized me to take in my 2011 MBP 15" for a battery replacement. I registered my AppleCare a couple of years ago and don't have any idea where the box, etc. is to check the warranty terms.
I also have an old AppleCare for PowerBook boxed that I will have to use one day. It is a Canadian version in French that I bought on eBay long before the MacBook line came out.
Apple has always told me the battery is not covered unless it is defective, losing charge over time is not covered. To be fair, they said the same thing about my summer 2000 iBook and wouldn't even replace one key that stopped working on the keyboard (it wasn't broken, still physically attached, just didn't work, but a cleaning declogged it). I've had trouble with Apple actually covering my systems so I stopped buying the warranty, it was so hit and miss. Yes, we will replace the disc drive, modem, Ethernet port, but no not a keyboard or other things. It's weird because my systems are generally in good shape physically. They aren't abused.
Anywho, if your battery was defective, they'll replace. I had a power charger replaced for the same reason, it caught fire, but my dead battery after 2.5 years, nope. It was within spec.