Endgadget link for live broadcast~!~

[haikuman]

[(vikm)]

I'm sensing a "one more thing" even though this was just a PR press conference....

[haikuman]

0:35AM "In ending, I'd like to talk about how we make decisions. We love our users, we love them. We try to surprise and delight them... and we work our asses off. We have a lot of products that are pretty great for them, Macs, iPhones, iPods, iPads... So we love our users. We also connect users with great apps and developers, and great content through iTunes, and really bring content creation and our users together. We love our users so much that we built 300 Apple retails stores for them to give them the best buying experience in the world... with Genius bars, and seminars. We had 60m people through our doors last quarter."

[haikuman]

Apple Stock going ^ ^ ^ ^ ^


10:36AM "We do this because we love our users, and if we screw up, we pick ourselves up and we try harder. And when we succeed, they reward us by staying our users. We take this really personally. Maybe we should have a wall of PR people keeping us away from this stuff, but we don't, we take it really personally. So we've worked the last 22 days on this trying to solve the problem. And we think we've gotten to the heart of the problem."

[haikuman]

0:38AM "So that's what I wanted to tell you today, and now Tim Cook and Bob Mansfield are going to join me on stage to answer some questions."

10:37AM "So the heart of the problem is, smartphones have issues, and we made it easy to exploit the issue by showing people where to hold the phone to cover the antenna. But the data supports the fact that the iPhone 4 is the best smartphone in the world, and there is no Antennagate... there is a challenge for the entire smartphone industry to improve its antenna technology so there are no weak spots. So today we're going to try and take care of our customers."

[haikuman]

10:39AM Steve: I'm doing fine, I was doing better earlier in the week when I was on vacation in Hawaii.

10:38AM Uh, what? "Steve, how's your health? How are you doing?" Who let this person in here?

10:38AM Q&A time.

[haikuman]

10:40AM Q: Are you doing anything else to address the issue? Perhaps changing hardware?
Steve: You know, the 3GS has the same problem. We're getting reports from customers that this is better than the 3GS. So I don't know changing the antenna design would help -- I don't know what our next antenna design will look like.

[haikuman]

[haikuman]

I like this Kool Aid ~!~!~!~

[haikuman]

10:44AM Q: Were you told about the design before the phone was released?
Steve: Are you talking about the Bloomberg article? That's a crock, and we've challenged them to show proof that that. If anyone had said this thing has problems, we would have dispatched people to deal with that issue.